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Ceylon Electricity Board

Report an electricity service issue to CEB

Research draft. Sources were collected on 9 November 2026; not every page was read in full. Current rules and the full application process are unverified. Follow the linked official source before acting.

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Steps

  1. Avoid contact with exposed electrical equipment or fallen wires

    ceb.lk (opens in a new tab)

  2. Call CEB's published customer line 1987 or locate the relevant distribution office

  3. Provide accurate service location and report details, saving any issued reference

  4. For unresolved matters check the applicable regulator or service escalation route

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