National Water Supply and Drainage Board
File a water supply or sewage complaint
Research draft. Sources were collected on 9 November 2026; not every page was read in full. Current rules and the full application process are unverified. Follow the linked official source before acting.
Steps
Open NWSDB online complaint page
ebis.waterboard.lk (opens in a new tab)Choose issue class, such as main leak, low pressure, no water, water quality or sewerage
Select region and enter contact/address details
Submit complaint through official service, retaining any issued case ID