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Department for Registration of Persons

Resolve an NIC number missing from bank or institution lookup

For Person informed by bank or institution that their issued NIC is not present in DRP database

Research draft. Sources were collected on 9 November 2026; not every page was read in full. Current rules and the full application process are unverified. Follow the linked official source before acting.

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Steps

  1. Confirm the problem is institutional inability to retrieve NIC details, not a lost or expired NIC

    drp.gov.lk (opens in a new tab)

  2. Review DRP's official NIC lookup problem instructions and consent/privacy notice

  3. Prepare the latest issued NIC, original birth certificate with required certification, and phone number

  4. Contact DRP's Number Confirmation Branch by the official published email, or use provincial/DS office when email unavailable

  5. Present the physical NIC when requested for system-upload evaluation; wait for agency decision

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