Open the app

Government of Sri Lanka

Submit a Public Security Help Desk 118 complaint

For People selecting a category listed on the 118 portal

Research draft. Sources were collected on 9 November 2026; not every page was read in full. Current rules and the full application process are unverified. Follow the linked official source before acting.

Something wrong in this guide? Tell us

Steps

  1. Open the 118 Public Security Help Desk and choose English, Sinhala or Tamil

    118.pubsec.gov.lk (opens in a new tab)

  2. Choose an appropriate complaint category; options include police conduct and civic incidents

  3. Enter complaint, identifying/contact fields and CAPTCHA

  4. Check submission confirmation and retain reference, then use Check Status if provided

Didn’t go like this?Tell us what happened. We review reports before deciding whether a careful public summary is appropriate.